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Read into Axence

News

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<img src="files/news/2022-09/nV14_aktualności_en.jpg" style="display: none;">
 <h2>The new, refined HelpDesk&nbsp;module is finally here! Facilitate the decision-making process in your organization, work smart, and gain more time! Discover some of the new functionalities that we have prepared for you in Axence nVision® 14.</h2>
 
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 Create your&nbsp;ticket approval flows
In Axence nVision®14, you can easily create your own ticket approval flows, indicating the people who should decide on the execution of a specific ticket. The system itself will send notifications with a request for approval and notify the appropriate people in your organization.
Enable secure apps in a convenient, self-service&nbsp;software repository
From now on, instead of constantly authorizing the installation of the same application on dozens of computers, it is enough to add it to the list of trusted programs and each user will be able to install it themselves. As a set of authorized applications is created by the IT department, users have access to them directly from the nVision agent on their computers.
New notification channels about alarms
Among other novelties, it is also worth highlighting additional notification channels to which an alert from nVision can be sent. Now, apart from text messages, e-mails and desktop notifications, you can also receive notifications about alerts via MS Teams and Slack messengers. The commercial SMS API application is at your disposal, too!
Visit our website and learn about all brand-new features introduced in <a class="css-tgpl01" href="en/nvision14/" target="_blank" data-renderer-mark="true">nVision14</a>
And most importantly, if you have a valid Service Agreement, you can download the current version of the software right away, at no extra cost! If your Service Agreement has expired, we encourage you to contact us and get a new quote. </div>

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The release of Axence nVision® 14

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 <h2>What is 'Follina' Zero-Day Vulnerability and how can you protect against it?</h2>
 
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 Until now, in the overwhelming majority of cases, it was enough to have macros disabled to deal with infected Microsoft Office. However, it is not the case with Follina vulnerability that works completely different - you just need to open a text file to run a dangerous script.
In short, the way it works is that opening a Word document downloads an external HTML file that contains the instruction that executes the msdt.exe command. This is how the MSDT* system tool is launched, with which you can execute any code in PowerShell.
Unfortunately, as of today, no security patch from Microsoft is available. To protect yourself from Follina vulnerability, go to Axence nVision® in:
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Users -&gt; All Users -&gt; Atlas Info -&gt; Locks -&gt; Application Blocking → and then block the msdt.exe application.
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It is also advisable to create an automatic report displaying the employee's accounts on which msdt.exe was run and checking it on a regular basis. In nVision, such a report can be automatically generated and sent to the indicated e-mail address.
It is also worth considering permanently disabling PowerShell from being run by employees. Our experience shows that the vast majority of organizations do not have such a blockade, and thus, make themselves more vulnerable to potential attacks.
Here’s the way you can do that:
Users -&gt; All Users -&gt; About Atlas -&gt; Locks -&gt; Application Blocking → and then typing powershell.exe.
In this case, it's also a good idea to set up automatic reports showing which computers PowerShell is run on. If you want to find out more information about Follina vulnerability, check out our next article.
*MSDT (Microsoft Support Diagnostic Tool) is an embedded tool used by Windows to report, diagnose, and troubleshoot operating system errors. </div>

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Cybersecurity Alert: 'Follina' Zero-Day Vulnerability

<img src="files/news/2022-05/release13.5_aktualności_EN.png" style="display: none;">
 <h2>See what's waiting for you in the new version!</h2>
 
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 The owners of Android smartphones will be able to monitor inventory assets not only in the nVision console, but also in the mobile application. It will not only allow to add and edit assets, but also to search for them in the system by scanning the label. We encourage all customers with a valid Service Agreement to download and test the application.
A lot of changes also appeared in nVision itself. Staying on the subject of inventory - the document generator is worth mentioning. From now on, it is enough to create a template of the required protocol, and use it whenever needed.
In the previous version, we integrated nVision with Windows Defender. Thanks to that, it is possible to control the anti-virus from the console level. Now, it's time for Windows Firewall! In this way, we are taking the next step towards centralizing security in one tool.
The dark mode that we previously introduced in AdminCenter appealed to our users so much that we decided to introduce it in other areas as well. So we followed the blow and in the latest version we provide an additional (dark) view mode in the SmartTime and HelpDesk modules.
Check out all the new functionalities and improvements that have been added to <a title="Axence nVision 13.5" href="en/nvision13-5" target="_blank">Axence nVision® 13.5</a> </div>

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The premiere of Axence nVision® 13.5

<img src="files/news/2022-02/7_Cybersecurity-in-a-nutshell.png" style="display: none;">
 <h2>Mitigate potential risks and keep a closer eye on your network vulnerabilities with our short walk-through of cyber security essentials</h2>
 
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 In wake of current crisis, there has been obsereved a significant increase in cyber-attacks. One may wonder about their reasons, but from historical perspective, such cyber-activites usually escalate when geo-politcal tensions are high and this time it isn’t any different. As a result, some alerts and warnings to organizations have been issued in order to boost their cyber defence and prevent further attacks from emerging. Hopefully, with our short walk-through of cyber security essentials, you will mitigate potential risks and keep a closer eye on your network vulnerabilities.
Here are a few key points you should pay special attention to. In particular, make sure that:
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Monitored network devices are properly described and whether they are classified in terms of their importance for the organization and its business continuity.
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In case of unavailability of critical and important equipment, notifications will be sent.
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The critical load and important devices in the area of CPU, RAM, etc. are monitored.
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If the performance parameters of the critical devices increase significantly, you will be notified of that.
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User workstations are fully monitored.
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<span id="b313967d-6da8-41c9-a646-e713b144925f" class="inline-highlight" data-renderer-mark="true" data-mark-type="annotation" data-mark-annotation-type="inlineComment" data-id="b313967d-6da8-41c9-a646-e713b144925f">Employees' devices, especially the ones designated for remote work, have the current version of the operational system and are protected by anti-virus software that is set to regular updates in order to increase chances of removing ever-evolving new types of viruses.
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Employees' workstations are cryptographically secured against any unauthorized access.
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Website blocking policy is applied, especially the one based on the authorized dangerous domain list.
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Possibility of downloading files with specific extensions, e.g. bat, exe, ps1 or msi is blocked.
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A password manager storing and encrypting all passwords is utilized.
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When visiting websites a secure protocol is followed.
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The use of removable devices is considerably limited and approved only if there is a valid business case for its use.
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Popular cloud storage websites, eg. Google Drive, Dropbox, are blocked on company devices.
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The use of company devices is GDPR compliant.
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Remote desktop applications, eg. TeamViewer, AnyDesk, VNC, that allow for remote control of any computer in another location, are blocked.
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Admin applications, eg. powershell.exe, wscript.exe, that are available on Windows stations are blocked.
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The process of saving files on employees' workstations, especially to desktop, documents, and downloads folders, is audited on a regular basis.
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We do hope that with the above recommendations, you will manage to keep your organization safe and thriving. And if you are on the lookout for software that will help you implement them, don’t forget to contact us at <a class="sc-cvbbAY hsAczK" title="mailto:sprzedaz@axence.net" href="mailto:sprzedaz@axence.net" data-renderer-mark="true">sales@axence.net</a>. </div>

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Cybersecurity in a nutshell

<img src="files/news/2021-06/release_12.5_EN_aktualnosci.png" style="display: none;">
 <h2>The next version of the nVision software is available now. Download the update and try all the new features.</h2>
 
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 The new version of Axence nVision® 12.5 was designed to adapt software to changing working models. The number of companies and organizations that also operate in remote (or hybrid) mode after the pandemic is growing every day. It brings the need for even more scrupulous work time accounting and remote user support.&nbsp;
The private time is here to help – the new functionality in SmartTime module has been developed to give possibility to disable the analysis of user activity when the computer is used for private purposes. Importantly, this does not reduce the level of protection of the company's equipment in any way, as all the protection offered by nVision works as before.&nbsp;
Another important novelty is the ability to manage local user accounts in Windows. The function allows you remotely create / delete an account, change the password or edit permissions.&nbsp; &nbsp; Version 12.5 also offers greater flexibility in managing administrator logs. Now they can be viewed not only in the nVision console, but also exported to external repositories and analyzed using all the functionalities provided by Syslog class systems.
More details about changes in the newest nVision version are available on <a href="en/nvision12-5">our website</a> and in the <a href="en/list-of-changes">changelog</a>. </div>

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Axence nVision® 12.5 premiere

<img src="files/news/2021-06/wyzwania_aktualnosc.jpg" style="display: none;">
 <h2>We often encounter an opinion stating if everything is running smoothly within the IT network, the administrator has truly little work to do...</h2>
 
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 On the other hand, however, when any IT-related problem arises, the administrator is the only one who is the most reliable and responsible person we come to for a solution.
The Administrator’s daily work is faced with a number of challenges. But above all, it has to ensure continuous and smooth operations of both the IT equipment and the business services under all conditions, says Marcin Matuszewski, Senior IT Support Engineer at Axence, the IT management and security solution producer.&nbsp;&nbsp;&nbsp;
<h3>REMOTE WORK IS THE MAIN CHALLENGE&nbsp;&nbsp;&nbsp;</h3>
Today, the main challenge for network administrators in many companies around the world is to support remote work due to the current coronavirus pandemic. A lot of employees request for remote work assignment on their own initiative, but a large number of companies now consider home office as a standard policy of operation. According to Gartner research, as many as 88% of organizations worldwide have implemented mandatory remote work or encouraged their employees to do so.&nbsp;Many companies introduced hybrid work mode and perhaps it will stay with them permanently. Despite the relaxation of the pandemic restrictions, IT Admin has to be prepared for the possible need to return to full remote work.&nbsp;
The main obligation of the administrator is to secure employee network traffic, increase data security and provide work accountability, according to Marcin Matuszewski. I would also like to draw attention to the fact that sometimes a parent may make their company equipment available to their child or spouse, and this also affects the security of company data. The parent leaves the computer with the child who may click something inadvertently and cause the computer to become infected. In terms of security, the admins have to look very widely and educate employees - especially during home office, he explains.&nbsp;&nbsp;&nbsp;
<a href="https://www.linkedin.com/pulse/securing-remote-work-still-key-challenge-axence-net/?trackingId=RJVZtrt98JXgIpArtkEk5Q%3D%3D">Continue reading...</a> </div>

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Securing remote work is still a key challenge

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 Dear Sir or Madam,
We would like to inform that on account of the change in the legal form of our business activity to spółka jawna [general partnership], on 31.05.2021 Axence Spółka z ograniczoną odpowiedzialnością spółka komandytowa [limited liability company limited joint-stock partnership] with registered office in Kraków (the existing code in the National Court Register [KRS]: 0000314005) was transformed into Axence spółka z ograniczoną odpowiedzialnością spółka jawna [limited liability company general partnership] (the code in the National Court Register [KRS]: 0000903894). NIP [tax identification number] (6751399589) and REGON [national business registry number] (120773290) and the address of the company after transformation: ul. Na Zjeździe 11, 30-527 Kraków, have remained the same.
 We would like to inform that starting from 01.06.2021 all settlement documents shall bear the new business name of the company. Please include it in settlement documents issued for the Company by its counterparties.
At the same time we would like to highlight that all contact details and e-mail addresses as well as other channels of communication with the Company remain the same. What is more, the transformation shall not influence in any way the implementation of obligations of the Company nor change the rules of existing cooperation.
Yours faithfully,
Axence
&nbsp; </div>

Information about the change in the legal form of our business activity to
spółka jawna [general partnership]

<img src="files/news/2021-03/release12.1_aktualnosci_EN.png" style="display: none;">
 <h2>The latest Axence nVision® version introduces key improvements. Because of deepening integration nVision’s console with Active Directory and new widgets in AdminCenter the organisation's security is enhanced.</h2>
 
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 Improved integration enables that Axence nVision® now has access to information about computers prom Active Directory. Now you can easily check which computers already have the Agent installed and which ones are still not monitored. This knowledge will allow us to change it and remove the gaps in our security. In addition to information about the device itself, we can now also check which Organizational Unit (OU) belongs to and make groups based on this affiliation. 
Another place that will show us the devices that should be especially taken care of is the new widget in AdminCenter presenting the last devices detected in the network. Work in dashboards is also facilitated by filters added in the latest version. Thanks to them, we can filter out low priority events from our views and focus only on those that are serious and critical. Another new, useful filter is the ability to group actions performed on files by device type. 
More details about changes in the newest nVision version are available on <a href="en/nvision12-1">our website</a> and in the <a href="en/list-of-changes">changelog</a>.&nbsp; </div>

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Axence nVision® 12.1 is available now!

<img src="files/news/2021-01/plany-releasowe_aktualności.png" style="display: none;">
 <h2>This year brings continuous improvements and changes that will be implemented in the nVision software.</h2>
 
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 We are currently working on:
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<li>Further development of AdminCenter - preparation of new widgets and improvement of the existing ones,</li>
<li>Deepening the integration with Active Directory, allowing nVision to list PCs in AD which are not present on nVision’s maps,</li>
<li>Mobile Assistant of Inventory 2.0 - a new Android application for carrying out inventory tasks,</li>
<li>Further development of the SmartTime module.</li>
</ol> </div>

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Axence nVision® development plans

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 <h2>Due to Christmas, Axence's office will be closed on December 24.</h2>
 
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 We encourage you to contact us by e-mail: - sales department (<a href="mailto:sales@axence.pl">sales@axence.pl</a>) - support department (<a href="mailto:support@axence.pl">support@axence.pl</a>) - marketing department (<a href="mailto:marketing@axence.pl">marketing@axence.pl</a>) - administration department (<a href="mailto:office@axence.net">office@axence.net</a>) Our specialists will contact you as soon as possible. </div>

Closed office on December 24, 2020

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Happy Holiday Season and an outstanding New Year! We wish you new experiences, new horizons, and new successes, in both your business and private lives. Axence Team </div>

Happy Holidays!

<img src="files/news/2020-12/AdminCenter_aktualnosci_EN.png" style="display: none;">
 <h2>Today is the premiere of the newest version of our software with AdminCenter, which increases possibilities and comfort of IT infrastructure management.</h2>
 
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 This new functionality will allow administrators to build their own IT command and security center in their organization. AdminCenter aggregates the most important parameters, events and incidents detected by nVision and presents them on interactive dashboards which can be displayed on TV screens or monitors. You decide which events are critical for your IT network and which information you want to put on your view - efficiency of devices in your network, changes in hardware and software configuration, open HelpDesk tickets, connected devices and many more events. A full list of available widgets can be found in the changelog and on the AdminCenter page.&nbsp;
Metrics are updated every 60 seconds, giving you real-time visibility of all relevant information from the network in one place.&nbsp;
An unlimited number of dashboards will allow you to create multiple views depending on your expectations - you can create a separate view of IT security parameters, a separate one for people responsible for technical support, and you can make other data available for business.&nbsp;&nbsp;
It all depends on your current needs. The widgets in AdminCenter are fully responsive and adapted to display even on the largest TVs, so you can use it to turn your workplace into a real IT command center.&nbsp;
<div class="home__top__buttons" style="margin-top: 40px;"><a class="button" href="en/admincenter">Learn more</a></div>
&nbsp; </div>

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