Remote help has no limits!
Workstation diagnostics and management without having to take over the screen and initiate a remote session- Fast and reliable communication between users and the entire IT department
- Stability, full hardware and software knowledge in real time
- Quick help possible even if the Agent is not installed on the workstation.
ConnectPro
Your trusty assistant!
Get a free license
and enjoy full functionality regardless of the size of your organization
and - consequently - your IT support needs.
That's why ConnectPro is a good choice!
A brand you can rely on!
We are working with and for administrators for 20 years. We support more than 3,500 customers worldwide every day. We are creating a community of IT administrators - the masters of the web. What matters to us is the relationship and trust. That is why we are taking the initiative and offering a new solution because we know that those who help others on a daily basis need even better resources!
A tool that gives you more possibilities!
ConnectPro is an on-premises solution. You don't send data to the other side of the world. This also makes the connections stable. ConnectPro allows you to diagnose and solve problems without taking over the screen and interrupting the employee's tasks. Communication with the entire IT department supports ticket management.
A proposal designed to help those who help!
We know what you deal with on a daily basis. That is why we offer our remote support solution free of charge for one year, with no restrictions on the number of administrators, workstations or connections. It's as simple as that. No tricks or hidden rules in the small print. You help users, we want to help you!
What if I want to use ConnectPro on the intranet?
If you want to use ConnectPro on the intranet, we suggest you purchase a commercial license by contacting our sales department. In any other case, our offer means one year of free use of the tool's full functionality without restrictions.
Using ConnectPro® is based on four solid pillars:
Easy communication and task prioritizationˬ
Conversations in ConnectPro allow users to report any issue, and you to bring multiple requests and IT workloads under control. Attaching files or screenshots is no problem! You have a full range of possibilities! You correspond with the entire IT department, not with a specific administrator, so you can help them faster and more efficiently.
One-click remote accessˬ
The agent on the user's computer maintains a constant connection, so you can gain remote access literally with a single click. Of course, if you need to, ConnectPro will ask for your permission. You connect without channel or session limits. ConnectPro runs on secure and reliable Axence technology that has been refined for 20 years.
Computer status and configurationˬ
An agent on each workstation sends information about the hardware configuration, system and installed software in the background. You will see the amount of memory, CPU load, SMART status of disks, system configuration, startup commands, local Windows user accounts, groups, network shares, task scheduler and many other parameters. You don't have to wait with the diagnostics until the user has time to give you remote access to the station. ConnectPro also gives you the opportunity to help users who do not have the Agent installed on their workstation. This is possible thanks to the Quick Help function. It allows you to connect quickly using a one-time code.
Remote managementˬ
Without interrupting the user with remote access, you can manage files (and transfer them both ways), edit the system registry, manage processes and services, and remotely execute any commands, including those from powershell.
What's new in ConnectPro?
Our solution is constantly evolving. From now on, it is possible to provide remote assistance to people who do not have ConnectPro Agent installed on their workstation. This is possible thanks to the Quick Help function, which allows you to connect using a one-time code. And we are nowhere near finished. ConnectPro will continue to be developed to serve your needs.
Enjoy one year free!
Your one-year Axence ConnectPro® license is waiting for you!
Don't wait any longer and download your free license and see how easy remote support can be.
Not all heroes wear capes. Some of them help with Axence ConnectPro®!
- Unlimited connections
- Clear rules and a free annual subscription
- Quick and easy communication
- Access to hardware and software information
- Software on your server for increased security.
Tomasz Kącki
Head of sales at Axence
ConnectPro is a simple and effective tool that you can rely on. Rapid remote assistance and access couldn't be simpler or more intuitive.ConnectPro is a simple and effective tool that you can rely on. Rapid remote assistance and access couldn't be simpler or more intuitive.